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Nigerian insurance brokers must evolve from transactional policy handlers to strategic advisors focused on employee wellbeing and talent retention. This shift is essential to meet employer demands for holistic solutions that support a healthier, more productive workforce.
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Predictive analytics enables group health insurers to assess risk more accurately, automate claims, and personalize coverage—improving profitability and customer satisfaction. By leveraging real-time data, insurers proactively prevent fraud, lower costs, and deliver tailored solutions for healthier member outcomes